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Webpage CCTV Procedural Notice

If you wish to view CCTV footage, please follow the steps below in order to make your request:

Act Now.

CCTV footage is only held for 30 days, so please make your request as soon as possible. Please provide us with detailed information, such as location, time, and details of what incident you are trying to view. This will enable us to locate and save the footage most relevant to you. Once secured, we will provide you with a reference number for the footage.

Our role.

We have one calendar month to provide you with the information or to state why we cannot do so.

If you are not the only person in the footage, we will only release CCTV footage to you directly if we don’t have any privacy concerns.

These concerns will be because one or more of the following apply:

  • The length of footage is too long, meaning that the amount of personal information captured is too great. Generally, requests for footage should be limited to half an hour
  • There is a high likelihood of individuals being identified
  • The risk of prejudice to those individuals if re-identification occurs is high
  • The individuals in the footage have a higher expectation of privacy due to the location of the camera
  • The incident captured is of a sensitive nature (e.g. a criminal offence or road traffic accident)

If there are other people in the footage and we have privacy concerns, we will not be able to release the footage to you directly.

If we cannot release the footage to you directly, the Police or your insurance company have powers to request this information on your behalf, and we may be able to release it to them instead.

Process

Upon receipt of your request an authorised person will locate the footage and secure a copy to ensure that it is not overwritten.

If it is possible to provide a print by redacting the information that gives rise to our concerns then we will do so. Once it has been established that the footage does not give rise to any concerns a series of prints will be made.

The live CCTV footage will not be provided other than to the Police